Tripadvisor secrets costa rica11/18/2023 The Italian in evening was OK (went there once). The Japanese restaurant had some excellent dishes for dinner (seared tuna & the curry) and the steaks in the seaside grill were very good (breakfast and lunch were preferred club only so didn’t try). I would say the Aqua restaurant was best for breakfast (a la carte) and lunch (except the mussel pizza!!), dinner was bit disappointing with a minimal menu. We enjoy our food and on the whole it was very good when kept simple, especially grilled fish. The Staff were amazing and service was excellent across the board. Snorkelling off the beach was ok, plenty of fish but the sea urchins has destroyed most of the coral (apparently). ![]() If you are there for 2 weeks you’d likely want to escape at some point so these guys may be your best bet. The beach was nice though the day trip touts were always there, not pushy but they always wanted to stop you to chat and sell a trip. We didn’t feel a need to use the shuttle buses at all and enjoyed the walking to/from. It is a hotel of two halves with the spa side having a pool (v quiet) and one restaurant and the main area having more activity around it together with the remaining restaurants. We had a lovely 7 night stay at this hotel, which had a different feel to it compared to Secrets akumal we stayed at last year. Without them, this is not an experience, its just a beautiful view. please, please, please take notice (& take care) of those employees like the ones above who are irreplaceable. and a friendly suggestion to the management. Thank you to all the employees at Secrets Papagayo for such a memorable experience. Not only were your creations delicious but they were unique and a pleasure to enjoy. The creativity & professionalism you put into your work was outstanding. simply put, you are a master at your craft. Thank you!!! BTW is there anything you don't do? teaching yoga classes, hosting kayak tours, sunset hikes and countless other daytime activities… -To Byron w/ Bar & Food Staff. your energy, smile and attitude were infectious and always a delight to be around. So thank you for that, for setting up our Sunset cruise (probably the most memorable part of our trip) and for being an excellent host throughout our stay. quite simply this trip would not have happened without your assistance from a far. Of the many AI trips we've taken over the years, I would say the staff were phenomenal all around but there were a few resort employees that definitely stood out. Whether you want to stay at the resort or venture out, there truly is something for everyone. Being able to do so many different & unique excursions was just an amazing opportunity you typically don't get at most AI destinations. By far I would have to say the service and the setting is what sets this resort apart though. The food was usually excellent with plenty of variety. Most have terrific sunset view overlooking the bay. The hotel itself was a fairly different concept than most other all inclusives - small resort, rooms scattered along the hillside in the private bungalow set ups. Easily one of the best trips we've ever taken. The staff is why I gave it 3 stars, otherwise it definitely would be 2.My wife and I took a trip here last month in mid August and it was nothing short of phenomenal. When we returned from fishing, Ricardo (breakfast restaurant) cooked our fish and that meal was the best ever. Also went to Nicaragua and had a fishing trip (2 separate excursions). We did the 4 wheeling excursion through Jorge and that was VERY nice, nonstop action through shallow waters and small towns. I would definitely not return unless the price was significantly lower. The price is too high for the services offered. Again if it were not for the friendly staff and excursions, we would not have had such a good time. Rain fall shower was great, massage was expensive but the spa facilities were great. The mini fridge in the room kept the drinks warm, not cold, and no temperature control in the fridge. Beach chairs are gone by 9am and mostly unattended because those people are in the pool ( which Secrets shouldn't allow). Again all of the staff were great but for the money we spent, it was not a good value. Jorge is the best, rented jet ski's from him twice, you'll find him near the stairs to the beach. Don't waste your money upgrading to preferred, not worth it in my opinion, use that money for excursions. ![]() Shuttles were hit or miss, and the walk to the restaurants was a long one. Visited in mid September and had a Bungalow tropical view.
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